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Scoring method

How the Home Water Health Score works

Every WaterGraph test ends in one number, the Home Water Health Score (the Water Health Score for short), and a verdict you can act on. The score runs from 0 to 100. Health readings make up half of it and wellness readings the other half, and any lead caps it.

Homes get a Home Water Health Score; areas get an Area Water Health Score once enough homes there have tested to cross our publication threshold.

Three verdicts, set by your readings

The verdict at the top of your report comes from your readings, not your score. So a high score can still come with Attention. Very hard water, for example, has no UK health limit, but it's worth reviewing for wellness.

Clear

Every reading is in range.

Attention

Nothing over a UK health limit, but at least one reading needs attention.

Action Needed

Lead found, or a reading over a UK health limit.

For audit and technical review, every score also carries a grade (A 90 to 100, B 80 to 89, C 65 to 79, D 40 to 64, F 0 to 39) and the version of the method it was scored under.

The 8 readings we score

The same 8 readings as on What we test. Health readings make up half the score and wellness readings the other half.

Health readings

  • Lead

    UK limit 10 µg/L

    Every test measures lead. No safe level is known, so any lead we can measure is flagged and caps your score.

  • Nitrate

    UK limit 50 mg/L

    Nitrate comes mostly from farm fertiliser. The UK limit is set to protect bottle-fed babies. We flag it from 9 mg/L.

  • Copper

    UK limit 2 mg/L

    Copper comes from copper pipes, most in water that has sat in them overnight. The UK limit is set to protect against stomach upset.

  • Fluoride

    UK limit 1.5 mg/L

    Fluoride is added to some UK water at 1 mg/L to protect teeth, and occurs naturally in some groundwater. We flag it above 1.2 mg/L.

Wellness readings

  • Iron

    UK standard 0.2 mg/L

    Iron comes mostly from old iron mains and pipes. We flag it from 0.1 mg/L, half the UK standard.

  • pH

    UK range 6.5 to 9.5

    pH is how acidic or alkaline your water is. Below 6.5, water draws more lead and copper from pipes.

  • Hardness

    No UK limit

    Hardness is how much calcium and magnesium your water carries. Hard water leaves limescale.

  • Alkalinity

    No UK limit

    Alkalinity is your water's buffer, which keeps its pH steady.

More about what we test

The maths: weighted, normalised and capped

Each reading becomes a sub-score out of 100, and the sub-scores are combined by weight.

  • Health readings, half of the score. Nitrate, copper and fluoride. Lead has no weight of its own: any lead caps the score instead.
  • pH and iron, a third. Wellness readings.
  • Hardness and alkalinity, a sixth. Wellness readings.
100 60 0 0 UK limit 5 × limit Your reading Sub-score
A reading with a UK limit: 100 at zero, 60 at the limit, 0 at five times the limit.

A reading with a UK limit scores 100 at zero, 60 at the limit and 0 at five times the limit. pH scores 100 near 8 and falls away outside 6.5 to 9.5. Hardness and alkalinity have no UK limit, so they score against typical UK levels. The exact weights within each group are available to academic reviewers on request.

Any lead caps the score at 40

If we find lead at any level, the score is capped at 40 and the verdict is Action Needed until a retest shows it's gone. Good readings elsewhere can't average lead away, so it sits outside the weighted score and is reported as measured. That's stricter than the UK limit of 10 µg/L and the EU's coming limit of 5 µg/L.

Independent recommendations

Every report comes with a Care Plan: a plain-English action list built from your results and your goals, with the exact next step for each. Readings that need attention come first, health readings before wellness ones, and free fixes come before products.

Our recommendations come from independent research, not commercial relationships.

  • We don't sell water filters.
  • We don't take payment to recommend products.
  • No filter company or retailer has any say in your Care Plan.

Every recommendation is chosen on your readings, your goals and the evidence for what works.

What we measure against

Each result is checked against its UK limit, which matches the World Health Organization's guideline where it has one. The limits are set in UK law, in the Water Supply (Water Quality) Regulations 2016. Hardness and alkalinity have no UK limit, so the score compares them with typical UK levels.

The method is open to review. The calculation, the curves and the lead cap are on this page, and the weights are available to academic reviewers on request. Any score can be reproduced from its readings.

The method is versioned, and this is version 1.0. A score stays valid under the version it was worked out with. We don't re-score old results when the method changes.

A screening test, not a certificate

The Home Water Health Score shows where your home's water sits against UK limits and typical UK levels. It's a screening result, not a certificate that your water is safe, and not medical advice. Where a reading points to a possible compliance issue, we tell you plainly and always recommend an accredited lab test to confirm it.

Water score FAQs

What is a good water quality score?

Ours runs from 0 to 100, and 90 or more is grade A. The verdict matters more than the number: Clear means every reading is in range.

What happens to my score when I retest?

Each test gets its own score. If lead has gone, the cap lifts.

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A lab test of your tap water, your Water Health Score and a Care Plan, posted UK-wide. From £49.

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